03 9720 6177
info@rgmedical.com.au
Factory 8, 21 Jersey Road Bayswater VIC 3153

Newsflash

Current Specials

 

Visit our 'Current Promotions' page or 'Online Store' to view more details on our awesome deals.

 

 

ORDER YOUR EARLY BIRD FLU VACCINATIONS TODAY

 

Special prices have been released for the upcoming Flu season. Remember these prices are for a limited time only and are only available by contacting customer service.

Service Is Our Strength

We stock and supply a full range of medical consumables and equipment including:

 

Audiometers
Autoclaves
Blood Pressure Machines
Cast Saws
Cardiology Products
Cryosurgery Equipment
Diagnostic Sets
Disposable Instruments
Dopplers
Examination Couches
Lights and Torches
Laryngoscopes
Nebulisers
Pulse Oximeters
Sphygmomanometers
Spriometers
S/S Instruments
Stethoscopes
Thermometers
X-Ray Viewers
And Much More

 

If there is a product that your looking for that we do not stock we will do our best to find it for you.

 

Service Is Our Strength

Delivery and Return Information

For loyal account holders that place regular orders we will deliver your stock free into store.

For customers without an account or account holders that rarely purchase from us the below will apply

Next Day Delivery for Victoria $12.00 + GST

Interstate $25.00 + GST (pricing and delivery times may vary from state to state)

Most orders for account holders over $200 may be delivered free into store.
Certain circumstances may occur when we may be required to charge freight or handling for orders under $200 for which a charge of $6.00 + GST may be incurred.

Bulky Products
All bulky items i.e. couches, trolleys etc may attract an extra freight charge, we will endeavour to quote a freight charge prior to delivery, these charges are at our cost as quoted by the courier or removalist. We do not make any profit from these freight charges. Couches and sensitive goods like vaccine refrigerators are usually delivered by furniture removalists or sensitive freight carriers to avoid damage in transit.

Customer Error Returns
Please note there may be a restocking fee for incorrectly ordered items.

Restocking Fees will be at the discretion of our customer service team and will depend on the account usage and product type. Loyal customers generally will not incurr a restocking fee.

Specially ordered in products are not returnable unless we have made an error with the order.

Please contact customer service for more information.

Orders with Cold Chain Lines for all customers
Orders containing products that require “cold chain processing” may attract an additional freight & handling fee of $25.00 + GST per order. This includes all orders supplied in eskies with cold packs.

This fee is at the discretion of our customer service team and may be waived for loyal customers that place regular orders.

How Do We Deliver
Freight is usually shipped with Victorian Express as an overnight service to Victorian customers, but in some remote areas and in some circumstances please allow up to 2-3 days for delivery.  Interstate items will be shipped with Star Track Express Couriers, please allow 2-4 days for delivery.

Parcels sent from R.G. Medical Supplies are able to be tracked and traced on their journey to you, in case of a late delivery please contact customer service where tracking information can be reviewed and a tracking number can be given. The tracking details can be viewed on the appropriate couriers website listed below

For Victorian Express Track & Trace
https://online.toll.com.au/trackandtrace/

For Star Track Express Track & Trace
http://www.startrackexpress.com.au/online-tools/track-trace/